Clients who finally sleep easy
LET US SHOW YOU OUR SUPERPOWERS
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IF YOU’RE LOOKING FOR THIS
- To forget about technical issues on your website
- A fast, stable, and reliable site
- An agency that takes full responsibility for its performance
- A responsive and collaborative tech support team
- High availability for urgent issues, bugs, or incidents
ROLE OF THE SUPER AGENCY
- Provide website maintenance and update services
- Act as the main point of contact with the hosting provider
- Resolve any technical issues that may arise
- Create and manage support tickets with the hosting provider
- Respond promptly and efficiently to technical support requests
- Offer fast and effective feedback to your team’s inquiries
SUPER COMMITMENT
- The Agency will always stay up to date on versions, critical improvements, and new features across your entire digital ecosystem.
- The Agency will evaluate these updates, determine whether they need to be implemented, and measure results if executed.
- The Agency will apply updates and improvements (on one or all sites) as part of the monthly technical and operational maintenance hours.
- The Agency will receive and review all update notifications from the hosting provider.
RECURRING TASKS
- CMS updates (WordPress)
- Elementor and plugin updates
- Plugin replacement (when better solutions are available)
- Daily database backups (stored in two separate locations)
- Monthly file backups
- Communication with systems and hosting provider
- Monitoring of all hosting update notifications
- PHP version updates
- Optimization of PHP modules for compatibility with new versions
- Cache system reconfiguration
- Cleanup of outdated files on the server
- Ongoing monitoring of file and database backup systems
- Removal of unused plugins and replacement of obsolete ones
- Compatibility fixes for plugins that cause errors
- JavaScript and CSS load optimization
- Security monitoring and control
WORKFLOW
- Scheduled maintenance takes place between the 1st and 5th of each month
- All websites are updated and fully backed up during this period
- Invoices are issued between the 1st and 5th of each month
- If a malfunction is reported, we generate a support ticket and resolve it as quickly as possible
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If you don’t click it, there’s an 87% chance you’ll have 7 years of bad luck.